Delivery Days and Times 

Monday - Friday 8:00am - 4:00pm

For delivery requests outside these times, please contact the store.

Queen Street Metro Made2Order Delivery Terms and Conditions.

1. Delivery is free for orders over $200.00 and within New World Metro Queen Street's catchment area. Orders under $200.00 can be picked up from the store, OR if request for delivery will incur a $15.00 delivery within the catchment area.

2. Orders outside the Metro Queen Street catchment area can be requested, an additional delivery fee will apply, subject to the acceptance of the order by the store.     

3. Please add the delivery fee to your cart if delivery is required ( by selecting delivery from the menu on the left of the store page). Use the address fields in the checkout process to enter your delivery address details. Please use the comments field in the checkout process for any special delivery instructions.

4. Delivery fees  are subject to change from time to time. Where practicable we will notify you of any changes. We recommend you check these delivery terms and conditions periodically as we treat your continued use of this site as acceptance of any changes. 


Order Cancellations and Changes

1, Cancellations and changes to orders can be made up until 3pm the day prior to the fulfilment date.

2, Late changes may be possible, however we cannot guarentee that we will always be able to accomodate these. Please email: [email protected] for assistance.